E.T. Clean Home
E.T. Clean Home
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    • Home
    • Contact Us & Get a Quote
    • FAQ’s
  • Home
  • Contact Us & Get a Quote
  • FAQ’s

Frequently Asked Questions

What areas do you service?

We currently service Fort Collins, Loveland, Windsor, Johnstown, Wellington, Berthoud, Severence, Laporte and limited surrounding areas.  Email us at etcleanhomeco@gmail.com if you're unsure if your location would be included.

Do you handle special events or Spring Cleaning?

Yes! If you have custom requests simply email us at etcleanhomeco@gmail.com 

What about pets?

We love animals and we're happy to let them watch us bring the sparkle.  During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our pets like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy. 

Can we be home while you clean?

Yes, you're welcome to be home during your cleaning.  For the best results and everyone's comfort, we kindly ask for a bit of space while our team works through your home.  This allows us to clean efficiently, thoroughly, and safely- so your home can truly sparkle.


If you need to be in a specific room while we're cleaning just let us know.  We're always happy to work around you.

What if someone in my home is sick?

If anyone in the home is experiencing a contagious illness (fever, flu, stomach bug, COVID, etc), we kindly ask that you notify us as soon as possible.  For the safety of our team and your household, we may recommend rescheduling your service.  We truly appreciate your honesty and understanding.

How long does a cleaning take?

The time frame will depend on your sparkle selection, the size of your home and how dirty it is.  We will include an estimated time frame with your quote.  Our average time frame is 2-3 hours.  If this is the first time your home is being professionally cleaned plan on a longer clean time.

How do I know if I'm rating my home correctly on how dirty it is?

If you have never had your home professionally cleaned before or haven't had it cleaned in awhile take notice of the following areas: 

Is there dust built up on furniture, baseboards, behind toilets? Is there significant stains in the shower or around toilets? Does your stove top have food caked on that won't come off? Typically if you can see dirt than it's below a 5. If you can't really see dirt but you know its there your score would be around a 5.  If you have had your home professionally cleaned or you keep up on a regular basis and your home sparkles you're 8-10.  Hope this helps.  You can always ask questions when sending your information in for a quote.

How do I prepare for my clean?

With the exception of our Spot Sparkle we spend our time on more deep cleaning rather than tidying up. In order for us to. make the best use out of our time we encourage you to declutter and pick up toys and clothes. Its easier for us to clean your floors well if we can see them.  We're happy to wash dishes but think ahead of time how you would like our time spent cleaning your home.

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